Policies
How We Work
We want clients to understand what's included in each service, how engagements progress, and what to expect when working with Neurodivergent Career Partners.
These policies summarize the principal terms of our services.
Getting Started
Every client begins with an introductory conversation. If we determine our services are a good fit for your goals, the next step is Discovery & Direction.
Discovery & Direction is required before moving into Career Foundation or Employer Outreach & Client Advocacy.
Service Scope & Fee Structure
Each service has a defined scope and a flat fee. All fees cover professional consulting labor, customized preparation, collateral development, and advocacy time. Fees are not contingent on employment outcomes, job offers, or employer responses.
Work requested outside a defined scope may require an additional service. We'll discuss the appropriate next step with you and will not add services without your knowledge.
Employer Outreach Standards
Employer Outreach & Client Advocacy begins with a $3,000 activation fee covering the first 30 days, followed by $1,500 per 30-day period for continued service.
This service requires completion of Career Foundation.
Outreach is conducted by Alan and/or August, not through automated scraping, bots, or mass applications. Every 30-day billing cycle includes dedicated, human-executed outreach initiatives tailored specifically to your goals and documented in your weekly updates.
Employment outcomes depend on employers, market conditions, a client's qualifications, and other factors outside NDCP's control. We do not guarantee interviews, offers, employment, or employer response times.
Payment
Payment is made in full before work begins. We accept credit and debit cards.
Discovery & Direction, Career Foundation, and First 90 Days are paid at the start of the engagement. Employer Outreach & Client Advocacy is paid at activation and then every 30 days in advance, measured from your activation date.
Ending an Engagement
Clients may end an ongoing engagement at any time. Service continues through the end of the current paid period, and no further monthly fees apply.
Please send cancellations and changes by email so both sides have a record.
Refunds
Discovery & Direction is non-refundable. The session runs up to 90 minutes and produces something most jobseekers never get: a clear picture of the work you are suited for, the environments where you do your best, the conditions worth seeking or avoiding, and a mapped-out set of options for getting there. That understanding is yours to keep, whether or not you continue with us.
Career Foundation is a single engagement rather than a set of separate deliverables.
Employer Outreach & Client Advocacy runs through the end of each paid 30-day period. Partial periods are not refunded.
Individual Sessions are billed as requested.
Refunds are issued to the original method of payment.
Post-Hire Support
When Employer Outreach & Client Advocacy results in employment, the engagement concludes once the client accepts a formal offer or employment agreement.
Clients completing Employer Outreach & Client Advocacy receive a $600 credit toward First 90 Days. If a position ends during the 90-day window, remaining sessions may be applied to job search support or held for six months.
Proprietary Leads
Corporate leads, decision-maker contacts, and tailored outreach opportunities identified and logged by NDCP during active service remain the proprietary work product of NDCP. Leads developed during an engagement are pursued through NDCP while the engagement is active.
Our outreach activity and employer introductions are logged and shared during your weekly updates so that both you and NDCP have a transparent record of all contacts.
Confidentiality & Communication
Client information, including anything you share about a diagnosis, accommodations, or workplace circumstances, is confidential and is not shared outside NDCP without your consent.
We agree on how we will communicate at the start of the engagement, including your preferred channel and what response times look like between sessions.
When a family member is paying, we confirm at the start with both the client and the payer what will be shared and with whom. The adult jobseeker is our client.
What We Don't Provide
Our work is career coaching and consulting. We do not provide legal advice, clinical or mental health services, or representation in ADA, disciplinary, or performance matters.
Fees
Current service fees:
- Discovery & Direction: $300
- Career Foundation: $2,000 ($1,400 for New Grads)
- Employer Outreach & Client Advocacy: $3,000 activation + $1,500 per 30 days
- First 90 Days: $1,800
- Individual Sessions: $200/hour, three-hour minimum
Questions
If you have questions about a service, fee, or policy, contact us before beginning an engagement. We want you to understand the scope of the work, and what's expected on both sides, from the start.